Delivery

DELIVERY ANYWHERE IN EUROPE

Preparing your order At Made in Glass, we pay particular attention to the preparation of your orders. We use robust packaging adapted to the contents.

  • Small goods: your products are shipped in padded cartons, with special cushioning to prevent any movement during transport.
  • Large volumes: goods are placed in wooden crates, shrink-wrapped on pallets for maximum security.

Orders validated before 8am, Monday to Friday, are dispatched within 48 hours.

Caution during delivery Despite the care taken in preparing your order, incidents may occur during transport. To avoid any dispute :

  1. Check the integrity of the goods on receipt.
  2. In the event of damage, express your reservations in writing BEFORE signing the delivery note (even if the delivery person has to wait a few minutes).
  3. Inform us immediately.

Please note Without a reservation, the carrier is not obliged to reimburse any damage.

Delivery anywhere in mainland France and Europe Each order is unique. We work with the most suitable carriers to guarantee safe and efficient delivery.

  • Deliveries by 19T forwarder with tailgate (default) Ideal for areas difficult to access by semi-trailer, these trucks have a volume of 40 m3 to 60 m3 and are equipped with a tailgate for unloading pallets. To be checked before ordering: accessibility of delivery site.
  • Delivery time: 10 days on average, but up to 3 weeks depending on region and time of year.
  • Deliveries by semi-trailer For large orders, this method is recommended. Make sure that access to the site is compatible with this type of vehicle. Semi-trailers can be fitted with a tailgate for unloading. Delivery time similar to forwarders: around 10 days, but it is advisable to allow more time depending on the destination.

Before ordering Check that access for a 19-tonne straight truck or semi-trailer is possible, with no traffic restrictions for heavy goods vehicles, narrow streets or passageways with limited height. In the event of re-delivery by light vehicle, an additional charge of €200 (excl. VAT) may apply.