Order your Made in Glass balustrade

At Made in Glass, we do our utmost to provide you with a clear, secure and supported purchasing experience every step of the way - from ordering to delivery of your glass balustrade. Our technical and logistics teams work hand in hand to guarantee quality, precision and respect for your expectations.

1/8 - ORDER

You can place your order directly on our website, or request a customized quote via our online form. Ask for a quote.

Each order is recorded in our system and immediately forwarded to our technical department for verification.

2/8 - TECHNICAL SERVICE

Within a maximum of 24 working hours, our technical department will contact you. Our technicians will check :

  • the conformity of your order,
  • the correct choice of model,
  • and assist you, if necessary, in taking dimensions.

3/8 - DIMENSIONING

Our teams will guide you step by step through the measuring method best suited to your configuration. We provide a complete guide illustrating the right reflexes to avoid any dimensioning errors.

Find out more about dimensioning.

4/8 - LAYOUT AND DIMENSIONING

Once the measurements have been validated, we proceed with the layout of the project:

  • For simple projects, you will receive a clear table showing the precise dimensions of each glass panel.
  • For more complex projects, our design office will produce a detailed CAD drawing with 2D/3D visualization.

Find out more about our custom CAD design service.

5/8 - CUSTOMER APPROVAL

Before any launch, the customer receives a summary document for validation. This step ensures that dimensions, finishes and accessories perfectly match expectations and measurements.

6/8 - MANUFACTURING

After validation, the order is sent to our workshop for custom manufacturing. Our glass and profiles are machined to current standards and subjected to rigorous quality controls. The average lead time is 5 to 7 weeks, depending on the complexity of the project.

Find out more about our tests and standards.

7/8 - PREPARATION

Once manufacturing is complete, we carefully prepare your order:

  • secure packaging of lenses,
  • grouping of accessories (screws, fasteners, gaskets, etc.),
  • final inspection before dispatch.

This stage guarantees error-free delivery with no missing parts.

8/8 - DELIVERY

Our partner carrier will contact you to arrange a delivery date. Beforehand, he will check :

  • access conditions (passable road, width, floor, etc.),
  • your availability to receive the goods.

Delivery is always made by appointment, on time and with real-time tracking. Find out more about our delivery service.

In a nutshell

At Made in Glass, every order is tracked individually, from the first click through to delivery. Our aim is to offer you complete support, total transparency and lasting satisfaction.